Embedded Files
Property location
The property is in Via Cordevole, 38, 32100 Belluno BL
Schedule
Check-In: From 3:00 PM (15:00) (Early check-in is possible upon request and subject to availability)
Check-Out: By 10:00 AM (Please return the physical keys to the lockbox if they were collected there)
(Late check-out is possible upon request and subject to availability)
Note: Depending on the requested variations, a surcharge may apply as indicated by the property.
Check-In Preparation
Check-In Preparation
If you haven’t already done so, we kindly ask you to complete the online check-in or send the identification documents for all guests via WhatsApp, email, or through the booking platform.
Tourist Tax Payment
Tourist Tax Payment
Stays in Belluno require the payment of a tourist tax of €2 per person per night (up to a maximum of 15 nights). This must be paid separately from the accommodation cost. If you have not already paid it, our staff will request the payment.
Accepted Payment Methods (if payment has not already been made via Airbnb, Booking.com, or other portals):
Bank Transfer IBAN: IT86J0851111900000000034813 Intestato a: AC TECHNOLOGIES S.A.S. DI POCCHIESA-CNO' ING. ALESSANDRO
Online card payment
Road access
The entrance is located on a road that is generally not busy, but where cars tend to drive fast. We recommend slowing down as you approach so you can use your turn signal at the right time to turn.
If you are coming from Belluno, you will see a sign for "PRIMO Ristorante"; the entrance to the road is just a short distance past it.
Parking
Following the road, you will arrive directly at the property, where you can park in the area in front of the building. The entrance is located at the front, next to the restaurant.
Key collection
Opposite the stairs, you will find the safety lockboxes containing the keys. Locate the box labeled with your room name, enter the code provided during check-in, and push down the small black lever while pulling to open.
Electricity activation
Once you enter the apartment, you will need to retrieve the white magnetic card located in the white panel at the entrance.
📌 Insert the card into the black reader shown in the photo to activate the power in the apartment.
🔑 This card can also be used as an alternative to the physical keys to open the main building entrance, the apartment door, and the kitchen door.
Wi-Fi
Wi-Fi
Network: Delle Alpi
Pw: alpi2019
Check-Out
Check-Out
Leave the physical keys, the magnetic card, and the waste disposal card (inside the apartment).
Close the door firmly behind you when leaving.
Emergencies
Emergencies
Urgent Contacts
In case of emergencies between 1:00 PM and 8:00 AM or during the weekend, please do not use WhatsApp. Instead, call this number directly: 📞 +39 351 910 8399
Troubleshooting & Common Issues
You can find solutions to the most common problems (e.g., power outages, no hot water, waste management) at the following link:
Emergency Procedure
Emergency Procedure
If for any reason you are unable to use the physical keys, you can follow this procedure to enable your smartphone to open the doors.
Download the "ENTER PLEASE" app on your smartphone:
Follow these steps:
Enter the phone number used for your booking.
You will receive an activation SMS for the virtual keys.
Your phone is now enabled to open the doors.
Enter the SAME PHONE NUMBER used for your booking or provided to Appartamenti delle Alpi on the following screen.
Enter the confirmation code sent via SMS to the phone number provided (please note: the message is sent automatically by the access system once Step 2 is completed).
Your phone is now enabled to open both the building’s main entrance and the apartment door. After tapping the key icon, hold your phone near the reader located to the left of the doors to gain access (the readers are illustrated in the following section).
Page updated
Report abuse